Accessibility statement
Declaration Introduction
Website publication date:
Date of last significant update:
Digital Accessibility Status
This website is partially compliant with the appendix to the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities due to the non-compliances or exclusions listed below.
Unavailable Content
Non-compliance with the appendix
- some elements have insufficient contrast,
- some graphic elements lack alternative text,
- active elements are keyboard-accessible, but focus on some elements is invisible,
- improper heading structure may occur.
Preparation and Update of the Accessibility Declaration
- Declaration preparation date: .
- Last review date: .
The declaration was prepared based on self-assessment using the Checklist for testing digital accessibility of a website v. 2.2 (docx, 0.12MB) – at the basic level and selected elements of the intermediate level, as well as with the WAVE tool for automatic detection of certain digital accessibility errors – https://wave.webaim.org.
Features, Limitations, and Additional Information
The website rower.tarnow.pl offers the following accessibility features:
Appearance and Text
- mechanism enabling visually impaired users to:
- change font size and spacing in text,
- underline links,
- adjust contrast.
Keyboard Shortcuts
Standard browser keyboard shortcuts can be used on this website.
Mobile Device Adaptation
The website is easily accessible on screens of mobile devices such as tablets, handhelds, and mobile phones.
Feedback and Contact Information
You can report all digital accessibility issues related to this website to Piotr Fido:
- by email: p.fido@zdik.tarnow.pl
- or by phone: 14 688 31 00.
Anyone has the right to request digital accessibility of this website or its elements.
When submitting such a request, provide:
- your name,
- your contact details (e.g., phone number, email),
- the exact address of the website where the inaccessible element or content appears,
- a description of the issue and how you would prefer it to be resolved.
We will respond to your request as soon as possible, no later than within 7 days of receiving it.
If this deadline is too short for us, we will inform you. This message will include a new deadline by which we will correct the reported accessibility issues or provide alternative access. This new deadline will not exceed 2 months.
If we are unable to provide digital access to the website or content specified in your request, we will offer you an alternative way to access it.
Handling Requests and Complaints Regarding Accessibility
If we refuse to provide digital accessibility as requested and you do not agree with this decision, you have the right to file a complaint.
You may also file a complaint if you do not accept the alternative way of access we proposed in response to your request.
Any complaint can be submitted by post or email to the Board of Roads and Transport in Tarnów:
- Piotr Fido,
- Address: ul. Bernardyńska 24, 33-100 Tarnów,
- email: p.fido@zdik.tarnow.pl.
Helpful information can be found on the government portal gov.pl.
You may also contact the Ombudsman and request intervention in your case.
Additional Information
Architectural Accessibility
Location addresses:
ul. Bernardyńska 24, ul. Nadbrzeżna Dolna 7, ul. Krakowska 48 – ticket office, ul. Brama Pilzneńska 3 – ticket office
33-100 Tarnów
Information on architectural accessibility of individual locations of the Board of Roads and Transport in Tarnów
The locations of the Board of Roads and Transport in Tarnów are accessible by public transport.
Tarnów public transport timetable
ul. Bernardyńska 24:
- designated parking spaces and public transport stops near the building,
- entrance with stairs from Bernardyńska Street,
- information on room layout provided at least visually or verbally (information board),
- customer restroom on the 1st floor, adapted for people with disabilities,
- no elevator in the building.
Departments in this building: Management, Investment and Renovation Preparation, Investment Implementation, Roadway Maintenance and Operation, Roadway Inventory and Protection, Public Transport Organization, Road Traffic Organization, Finance and Accounting, Control and Debt Collection, Administration and HR, Public Procurement and Aid Funds, Legal Advisors, Data Protection Officer.
ul. Nadbrzeżna Dolna 7:
- designated parking spaces near the building,
- accessible entrance for persons with disabilities – north-side ramp,
- room layout information available visually or verbally (info boards, guard),
- ground floor customer restroom adapted for persons with disabilities,
- for persons with special needs, ZDiK employee assists on the ground floor.
Department in this building: Intelligent City Systems Management
ul. Krakowska 48 – ticket office:
- designated parking and public transport stops near the building,
- accessible entrance for persons with disabilities – step-free from west side of building,
- tickets purchased directly from cashier at window on the same level,
- complaints about public transport in Tarnów can be filed here,
- no accessible restrooms in the building.
ul. Brama Pilzneńska 3 – ticket office:
- designated parking and public transport stops near the building,
- entrance with stairs from Brama Pilzneńska Street,
- tickets purchased directly from cashier at window,
- complaints about public transport in Tarnów can be filed here,
- no accessible restrooms in the building.
Communication and Information Accessibility
- assistance dogs, guide dogs, or an accompanying person are allowed inside buildings,
- to enter with a service dog or guide dog, the dog must wear a harness and the person must hold a certificate proving the dog’s status and veterinary vaccination records. Entry with the dog does not release the owner from liability for any damage caused by the dog.
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