Terms

TERMS OF SERVICE
of the system of the Tarnowski Rower Miejski, also referred to as TRM

[Valid from 18.07.2023]

I. General Provisions

1. The hereby Terms of Service shall specify the rules and conditions of
the use of the Tarnowski Rower Miejski system, also called TRM (further:
TRM) launched in the city of Tarnów.
2. Terms of Service of TRM as well as the Privacy Policy are available
free of charge on the internet website www.rower.tarnow.pl in such a way
so as to enable familiarising with the contents, obtaining, broadcasting
and recording them. This document may be obtained at the headquarters of
Nextbike Polska. S.A. with its registered seat in Warsaw, which is the
Operator of TRM.
3. Contact:
Nextbike Polska S.A. w restrukturyzacji
ul. Przasnyska 6b
01-756 Warszawa
e-mail:
bok@rower.tarnow.pl
tel.: 14 635 15 15
4. Nextbike Systems are compatible, that is setting up an account in one
of the systems enables the use of bike rental stations in other cities,
unless the terms of service of a given system indicate otherwise.
Current list of cities in which Nextbike systems are active may be found
under the following link
https://nextbike.pl/o-nextbike/

II. Definitions

Whenever the Terms of Service indicate:
1. TRM Mobile Application-it ought to be understood as
mobile application enabling the use of TRM System, available on devices
with IOS and Android systems.
2. TRM Bike Contact Centre (CC TRM )– it ought to be
understood as service launched by the Operator, ensuring that the
Clients have contact with the Operator by means of:
2.1 Hotline under the number 48 14 635 15 15
2.2 electronic post under the address bok@rower.tarnow.pl.
Information regarding the functioning of CC are available on the
internet website www.rower.tarnow.pl.
3. Account blockade-it ought to be understood as
preventive measure consisting of preventing the Client’s use of TRM
system in case of breaching by the Client of provisions of the hereby
Terms of Service, in particular causing a damage to the property of the
City or the Operator.
4. Promotional voucher-it ought to be understood as a
voucher offered by the Operator which enables topping up Client Account.
The voucher amount and its purpose is established by the Operator and it
is non-repayable. The means from the vouchers are used in the first
place, prior to the means paid in by the Client.
5. Premium E-card– it ought to be understood as Tarnów
City Card in Premium version, issued by the City Hall of Tarnów in line
with the Terms of Service of using the Tarnów City Card. Details
concerning issuance of cards may be obtained at the address
http://www.ekarta.umt.tarnow.pl
6. Standard E-card – it ought to be understood as
Tarnów City Card in Standard version, issued by the City Hall of Tarnów
who did not fulfil the conditions for obtaining Premium E-card.
7. Electric lock– it ought to be understood as a
mechanism which releases and blocks the bikes in TRM station.
8. Client Identification-this ought to be understood as
individual number assigned to a Client, corresponding to the number of
the mobile phone indicated during registration and a 6-digit PIN number.
Any proximity RFID card may serve as an identifier. Details concerning
registration and Client identifiers have been described in clause V.
Registration.
9. Client/ User-it ought to be understood as
participant of the TRM System who has accepted the Terms of Service and
who is registered within the TRM System. Personal data of Clients are
processed and made available in accordance with the consents granted by
TRM System.
10. Client Account– it ought to be understood as
personal Client account created during registration for the purposes of
using TRM System as well as charging fees in line with Appendix no. 1 to
the Terms of Service.
11. Top-up amount-it ought to be understood as an
amount of top-up at the minimum level of 1 PLN paid to Client Account on
account of future rentals.
12. Minimum Account Balance-it ought to be understood
as minimum amount of funds enabling a Client to rent a bike. Bike rental
is possible solely when the Client has a minimum of 10 PLN on the
account.
13. Operator-it ought to be understood as company
Nextbike Polska S.A. w restrukturyzacji which realizes the service for
TR, with its seat at ul. Przasnyska 6b, 01-756 Warsaw, entered in the
Register of Entrepreneurs of the National Court Register maintained by
the District Court for the city of Warsaw in Warsaw, XIII Economic
Department of the National Court Register under the KRS number
0000646950, REGON number 021336152, NIP number 8951981007,
14. Initial fee-the amount of initial fee within TRM
System equates to 10PLN gross (in words: ten zloty) and is made by the
Client upon registering in TRM System the payment of which constitutes
an initial top up towards the top-up amount.
15. Explanatory proceeding– it ought to be understood
as a set of actions undertaken by the Operator, targeted at establishing
the circumstances and events occurring in relation to the use of bikes,
in particular, those related to breaching of terms of service, accidents
and collisions or damages to the property of the City or the
Operator.
16. Terms of Service-it ought to be understood as the
hereby Terms of Service, defining principles and conditions of use of
TRM and in particular, scope of rights and obligations and
responsibility of persons who avail of the possibility of renting bikes
in the TRM system.
17. Children bike-it ought to be understood as bike
with wheel rims with dimensions of 20 inches, which is designated for
the use by children at the age above 6 and height exceeding 120 cm.
Children bike is designated for use by one person with weight not
exceeding 60 kg.
18. Standard bike-it ought to be understood as basic
type of bike made available in the TRM System. The bike is designated
for persons who are above 13 years of age. Working load of a bike
amounts to 120 kg. Whilst, it is assumed that such bike is designated
solely for the use of one person at a time.
19. Standard Bike with children seat – is a standard
bike equipped in a seat designating for carrying children with body
weight between 9 and 22 kg, who are capable of sitting without
assistance for at least the intended period of a bike journey. Carrying
a child in the bike seat may occur solely under supervision of their
legal guardian. Details concerning the use of Bikes with children seats
are available in Appendix no. 2 to the hereby Terms of Service.
20. TRM Service-it ought to be understood as actions
performed by the Operator in relation to the exploitation, repairs and
maintenance of TRM.
21. TRM Standard Station– it ought to be understood as
a set of bike stands dedicated to all types of bikes with the exception
of Children Bikes, together with the devices for self-registration in
the TRM system and for rental of electric bikes through TRM Terminal.
List of Standard TRM Stations may be found on the website
www.rower.tarnow.pl.
22. Mixed TRM Station-it ought to be understood as TRM
Station equipped additionally in bike stands for Children bikes to which
Children bikes will be docked and relocated.
23. Area of Usage-this ought to be understood as
administrative borders of the city of Tarnów, whilst it is assumed that
rental and return of a bike at TRM System is possible solely from TRM
Stations.
24. Internet website – it ought to be understood as
website www.rower.tarnow.pl launched by the Operator, containing the
necessary data on the commencement and further use of TRM System.
25. TRM System– system of bike rental stations which
includes, in particular, bikes, technical infrastructure, software and
devices which enable the rental of bikes.
26. TRM Tables of charges and penalties-it ought to be
understood as price list of services and charges of TRM, being an
integral part of the Agreement. Price list constitutes Appendix no 1 to
the hereby Terms of Service and it is available on the internet website
www.rower.tarnow.pl.
27. TRM Terminal– it ought to be understood as a device
located in TRM Stations, designated for registration within TRM System
and self-rental of bikes.
28. Agreement– it ought to be understood as an
Agreement between the Client and the Operator which establishes mutual
rights and obligations specified in the hereby Terms of Service. It is
considered that the Agreement containing the provisions of the hereby
Terms of Service shall be automatically concluded at the time of
registration of the Client within TRM, subject to submission by the
Client of declaration of acceptance of Terms of Service, indication upon
registering of personal data and making of initial fee payment paid
during the registration process of the Client in the TRM System.
Personal Data Controller shall be Nextbike Polska S.A.
29. Bike rental– it ought to be understood as rental of
a bike from TRM Station by means of Client Identifier or via another
method as specified in the hereby Terms of Service.
30. Bike return-return of the bike to TRM Bike Station.
The process of bike return is specified in clause X of the Terms of
Service.

III. General rules of use of TRM

1. The condition for the use of TRM System is submission by the Client
of the required personal data upon registration, the acceptance of
conditions defined in the hereby Terms of Service, as well as payment of
initial fee. The condition for the use of TRM is, furthermore,
maintenance of a minimum top up level on the Client’s account during the
time of each rental, in the amount of no less than 10 PLN (in words: ten
zloty).
2. The Client is obliged to abide by the provisions of the Terms of
Service, in particular, concerning the agreed payment of the fee and the
use of the bikes in accordance with the Terms of Service.
3. Persons who are above 13 years of age but did not complete 18 years
of age (further referred to as Minors) may avail of the TRM System,
pursuant to the consent of their Parent or Legal Guardian. It is
required that an account which a Minor will use is registered by their
parent or legal guardian who applied to the Operator for consent for the
use of the TRM System by the given minor. An account may be registered
by means of TRM Terminal or via TRM application. The account ought to be
registered with an indication of PESEL number and telephone number of
the Minor, whilst the remaining data ought to concern the Parent or
Legal Guardian. Such parent or legal guardian bears responsibility on
account of any potential damages which may occur, in particular in
relation to the non-execution or incorrect execution of the Agreement
and to cover ongoing commitments specified in the Table of Penalties and
Charges and Costs of repair and processing of bikes in the TRM System.

It is required that consent of at least one of the parents or legal
guardians for the use of Account by minor was submitted to the
Operator:
a. in the form of a scanned letter via electronic means to the address:
bok@rower.tarnow.pl,
b. via registered letter sent to the address of the Operator,
c. submitted in person at the headquarters of the Operator.
Template of the consent constitutes Appendix no. 3 to the hereby Term of
Service. Consent should include:
3.1 Telephone number with which the account was registered (of the
Minor)
3.2 First name and surname of the User (Parent or Legal Guardian)
3.3 Consent for use of the System by the Minor
3.4 First name and surname of the Minor
3.5 PESEL number of the Minor
3.6 Handwritten signature of the User (of Parent or Legal Guardian)
3.7 Date and place of granting the consent
4. The Client may rent up to five bikes at a single occasion. If the
Client uses Premium E-card, the first bike will be rented out in
accordance with the pricelist in place for the submitted E-card, while
the subsequent bikes will be charged for in accordance with TRM
pricelist for the remaining users of the system, subject to clause
III.6.
5. The User who is a Parent or Legal Guardian may assign to his or her
account Tarnów Premium and Standard Urban Cards children at the age
between 6 and 13. Holding a Premium E-card entitles the User to availing
of bikes in accordance with the Pricelist specified in Appendix no. 1 to
the hereby TRM Terms of Service, encompassing Premium E-cards. The
conditions for renting a bike and availing of the Pricelist specified in
Appendix no. 1 TRM Pricelist, encompassing Premium E-cards are as
follows:
5.1 Having an active and valid Premium E-card;
5.2 Assigning E-card/E-cards to the Client account;
5.3 Realization of bike rental through placing Premium E-card onto the
Terminal located at TRM Station
Note: In order to be entitled to a discount on account of Premium E-card
for each bike, it is necessary to realize rentals with the use of all
cards. This means that a given User in whose name the account is
registered rents a bike using his or her Premium E-card, while they rent
the subsequent bike with the use of Premium E-card of a person to whose
account that particular card has been assigned to as an additional one.
If only one Premium E-card has been assigned to an account, the discount
will be granted for only one bike – the one rented out by means of that
Premium E-card.
6. Parties to the Agreement undertake to mutually inform each other of
any changes to addresses or other data identifying them, indicated
during registration in the system.

IV. Responsibility/Obligation

1. The Client is responsible for the use of a bike in accordance with
its purpose and with the provisions of the Terms of Service. In the
event of non-compliance with the provisions contained within the Terms
of Service, the Operator shall be entitled to block Client Account.
Detailed conditions related to such blocking have been specified in
Clause XVII of the hereby Terms of Service.
2. The Client undertakes to return the bike in good technical condition
and in the same technical state as it was in at the time of renting.
3. In the course of using TRM System the Client bears responsibility for
the effects of events stemming from breaching by them of the provisions
of law in place.
4. The use of bikes via TRM System may take place solely for
non-commercial reasons.
5. The Client is responsible for the bike/bikes he rents at a given time
from the moment of rental from a TRM Station to the moment of their
return to the TRM Station. Whilst, it is assumed that the Client is
obliged to return the bike/bikes to the station. In particular, the
Client is obliged to undertake actions targeted at preventing any
damages and theft of the rented bike.
6. In the event of theft of the bike that occurs during rental, the
Client is obliged to inform CC TRM immediately after noticing the
incident.
7. The use of TRM System bikes by persons under the influence of alcohol
or other narcotic substances, psychotropic substances or equivalents in
the meaning of provisions on counteracting drug addictions; as well as
strong anti-allergic drugs, other medicines after application of which
it is forbidden to drive vehicles or in case of which it is recommended
to refrain from driving vehicles.
8. The Client bears full and total responsibility and undertakes to
cover any tickets, fines, fees etc. obtained by the Client, related to
the use of the bike and imposed on them out of their own fault. The
Client bears responsibility for fines, tickets, and fees etc. which have
been imposed on them and which result from Operator’s fault.
9. In case of proven damages stemming from incorrect use of equipment
forming part of TRM System, the Client undertakes to cover the costs of
replacement of damaged parts and services related to their exchange in
order to restore the bike to its former state from before rental. The
Operator shall submit an adequate receipt or VAT invoice to the Client
for completion of the necessary repair works.
10. In case of improper return of the bike out of the Client’s fault,
the Client bears costs of its further rental and is responsible for any
potential theft or damage. In the event of any difficulties with the
return of the bike the Client is obliged to contact CC TRM.
11. Any purposeful damage to the property of the City or of the Operator
shall result in the necessity to bear costs of repair and restoration by
the perpetrator and, in consequence, it may result in the initiation of
court proceedings. The Operator reserves the right to recover any
justified costs, including costs of legal representation, from the
person who caused damages or destructions.
12. The Client is responsible for any potential damages which may arise
as a result of non-compliance with the Terms of Service, whilst, one of
the elements of the damage may be the so called cost of bike repair and
restoration, specified in Tables of charges and contractual penalties of
TRM as well as table of Costs of repair and restoration of bikes within
the TRM System. The Client shall be responsible for all damages and
demolitions stemming from non-compliance with the Terms of Service. The
Client may be charged with costs of repair of such damages, including
the cost of bike restoration specified in Appendix no. 1 Pricelist and
Table of Additional Fees in the TRM System. The Operator shall submit an
adequate receipt or VAT invoice to the Client for completion of the
necessary repair works.
13. The users are forbidden to transport the bikes in the TRM System via
vehicles and other means of transport.

V. Registration

1. A necessary condition for the use of TRM System is adequate Client
registration, acceptance of the provisions of the Terms of Service,
indication of personal data required upon registration and maintaining
the minimum account balance (10PLN).
2. Registration may be realized through:
2.1 TRM terminal located at the TRM Station
2.2 Website www.rower.tarnow.pl
2.3 TRM mobile application
2.4 Telephone contact with CC TRM
3. During the registration process through the website
www.rower.tarnow.pl, via the TRM Mobile Application or via telephone
contact with the CC TRM employee the indication of the following
personal details is necessary:
3.1 First name and surname,
3.2 contact address, that is city, street including flat/house number,
postal code, country,
3.3 email address,
3.4 PESEL number,
3.5 mobile phone number,
3.6 payment card number in case of payment with credit card with the
possibility of charging (optional),
4. During registration process at the TRM Terminal, the Client indicates
the following personal details;
4.1 mobile phone number,
4.2 name and surname,
4.3 in case of an intention to top up the account with a credit card:
number of credit card with an option of debiting.
Other data indicated in clause V.2, V.3.3 and V.3.4 the Client is
obliged to supplement through the website of www.rower.tarnow.pl or via
TRM Mobile Application within 24 hours form the moment of registration.
In case of website and TRM Mobile Application failure, the Client may
supplement the data by calling CC TRM. In case of lack of submitting the
above data in a given term the account will be blocked. Unblocking of
the account will occur at the moment of submitting correct and full
data.
5. In order to complete the process of registration a link will be sent
to the email address indicated before with a confirmation of data by the
Client. Post authorization of the link, the account is verified. Lack of
confirmation of data within 24 hours from the moment of obtaining the
mail by clicking on the verification link causes non-completion of the
registration process at TRM System and thus, blocking the account.
6. Client accounts which contain incorrect/insufficient personal data
with 0PLN account balance may be automatically deleted from the TRM
database system.
7. During the registration process at TRM Terminal the Client enters the
PIN code of his own. Whilst, during the registration via: internet
website, TRM Mobile Application and CC TRM a PIN code is generated
automatically. Post registration the Client receives a confirmation from
TRM System regarding a successful registration as well as his individual
PIN code which enables authorization of a given Client by the system.
8. In order to improve the process of logging in at the Terminal, the
Client has the option of assigning of any TRM identification card which
services RFID standard (thus the so called proximity card) to TRM
account. During rental and return of a bike the Client has the following
methods of identification at disposal:
8.1. mobile telephone number which, together with PIN number is treated
as equal to the Client
Identifier,
8.2. Premium or Standard E-card – that is Tarnów Urban Card.
8.3. By means of personal cards, that is proximity, personalized
electronic cards (chip + RFID)
containing their unique, encoded number – with PIN number (i.e.
Electronic Student Card,
loyalty cards, payment cards).

After logging into one’s account on the website www.rower.tarnow.pl,
Clients may switch off the
PIN code through unselecting the option: Upon each rental and return, in
order to ensure my safety,
please ask me about my PIN number. This option allows for bike
rental/return at the terminal without
having to indicate the PIN code while using identification methods
specified in V.8.2, V.8.3.

VI. Personal data

1. The condition to registering is an indication of correct data,
acceptance of conditions specified in the hereby Terms of Service. The
data controller is Nextbike Polska S.A. w restrukturyzacji with its
registered seat in Warsaw 01-756, ul. Przasnyska 6b, 01-756 Warszawa
(further referred to as Data Controller).
2. Submission of personal data is voluntary, but necessary for the
realization of the Agreement; lack of personal data submission prevents
the use of TRM System services. The information on safety of personal
data is available within the Privacy Policy document of Nextbike Polska
S.A. w restrukturyzacji available at: www.rower.tarnow.pl.
3. Data controller may be contacted by means of an email address
daneosobowe@nextbike.pl, contact form at the address
www.rower.tarnow.pl, via telephone by calling +48 22 208 99 90 or in
writing by sending a letter to the address of Nextbike Polska S.A. w
restrukturyzacji.
4. Data controller has assigned Personal Data Inspector who may be
contacted via email at iod@nextbike.pl, through contact form at the
address bok@rower.tarnow.pl, via telephone by calling at +48 22 208 99
90 or in writing by sending a letter to the seat of Nextbike Polska S.A.
w restrukturyzacjiData Protection Inspector may be contacted with
regards to all matters related to the processing of personal data an
executing the rights related to the processing of such data.
5. Personal data of a user will be processed for the purpose of:
5.1 setting up and servicing Client Account and provision of services
available under TRM System according to the principles specified in the
hereby Terms of Service-the legal basis will be the necessity to execute
agreement concluded by the user;
5.2 fulfilling public-legal obligations of Nextbike Polska S.A., above
all, those stemming from accounting provisions and tax provisions of
law-the legal basis for the processing will be the necessity to fulfil
legal obligations of the Controller
5.3 passing of marketing contents concerning products or services of
Nextbike Polska S.A. w restrukturyzacji -legal basis for the processing
will be the legally justified interest of the Controller; legally
justified interest of the Controller is the conduct of marketing actions
concerning products or own services; in case of expressing consent for
the processing of personal data for the purpose of passing on the
marketing content related to the products or services of Nextbike Polska
S.A. w restrukturyzacji, in case of non-conclusion of the agreement and
post expiry of agreement-the consent will be the legal basis for the
processing of personal data by the user in case of conclusion of
agreement with Nextbike Polska S.A. w restrukturyzacji. And post its
completion (in case of failure to express consent, personal data of a
user will not be processed for marketing purposes in case of
non-conclusion of agreement and post its expiry).
5.4 passing of marketing content concerning products or services of
Nextbike Polska S.A. w restrukturyzacji Partners: legal basis for the
processing will be the consent for processing of personal data in order
to pass on the marketing content concerning products or services of
Nextbike Polska S.A. w restrukturyzacji (in case of non-expressing
consent, personal data of such user will not be processed for this
purpose).
5.5 ensuring the possibility of control of location at which bikes were
rented or to which they were returned to TRM with the use of GPS system
or verification, where the bike is located in case of lack of its
return- legal basis for the processing will be legally justified
interest of the Controller; legally justified interest of the Controller
is the protection of material interest through gathering information
which enable locating a bike,
5.6 establishing or pursuing potential claims or defence against claims
by Nextbike Polska S.A. w restrukturyzacji, related to the concluded
agreement with the user-legal basis of processing will be the legally
justified interest of the Controller; legally justified interest of the
Controller is enabling establishing, pursuing and protecting against
claims.
6. Personal data may be passed on to the following entities: suppliers
of IT services, providers of location services (GPS), providers of
marketing services, online payment operators, couriers and post
operators, entities providing accounting and legal services.
7. Personal data of users will be processed until the time of expiry of
claims stemming from the concluded agreement between the user and the
Controller. After this period, data will be processed in the scope and
for the period required by the provisions of law, including accounting
provisions of law. In case of granting consent for the processing of
data, data will be processed until the time of withdrawal of such
consent. Controller will cease to process data for marketing purposes
earlier, during the validity period of the agreement, in case of
submitting by the user of an objection against the processing of his
data for this purpose.
8. The expressed consent for the processing of data for the purpose of
passing onto the user of marketing contents by Nextbike Polska S.A. w
restrukturyzacji may be withdrawn at any time. The manner in which the
consent may be withdrawn is indicated in the Privacy Policy of Nextbike
S.A. Withdrawal of consent will have no impact on the compliance with
law of the processing carried out prior to its withdrawal.
9. In the scope in which the basis for the processing of personal data
of the user will be the legally justified interest of the Controller, he
will be entitled to the right of submitting an objection against the
processing of personal data, that is in particular the User will be
entitled to object against the processing of his personal data for the
purpose of passing over the marketing content in the course of validity
of agreement concluded with the Controller.
10. The User will be entitled to access his data and demand their
amendment, removal or limiting their processing as well as the right to
submit a complaint to the supervisory organ that deals with the
protection of personal data in a member state of his usual stay or at
the place of work of the user or the place of conduct of the alleged
breach.
11. Since data of a given user will be processed in an automated manner,
on the basis of an agreement and consent (in case of expressing it)-the
user is entitled also to the right to transfer personal data which he
will provide the Controller with, that is to obtain from the Controller
personal data in a structured, generally used, machine-readable format.
Such data may be passed on by the User or the Controller to another data
Controller. Details in this scope have been specified in the Privacy
Policy of Nextbike S.A.
12. Indication of personal data in the purpose of setting up an account
and then use of the offered services in the framework of ZGCB is
necessary in order to conclude and realize the agreement-lack of
indication of personal data precludes the conclusion of agreement.
Indication of data for the purpose of passing on the marketing contents
is voluntary.
13. Personal data are processed, stored and secured in accordance with
the principles specified in the binding legal provisions.
14. The content of individual transactions/rentals is available solely
for the parties of the Agreement. Each Client who has performed
registration, having logged in, has access to all his
transactions/rentals for the period of their storage within the IT
system. Client data concerning individual transactions/ rentals are
stored by the TRM IT system. If there are no arrears in the scope of
payments for the use of bikes and data concerning individual
transactions are no longer obligatory for realization of target for
which they have been gathered, they are deleted immediately upon
submission by Client of a motion for their deletion. In case of
submitting a complaint, such data are stored until completion of the
complaint procedure and potential proceedings caused by it,
identification of claim by the Client and for evidence purposes. In case
of a notification within this term (i.e. compensation or indemnification
for damages) – data are processed during establishing the potential
liability of the Operator/ Client and realization of the issued
judgement in this regard.
15. Controller of personal data-Operator undertakes to maintain
confidentiality of personal data and not to disclose them to any third
parties, unless, pursuant to a clear authorization from the Client or in
the event when such authorization will result from a specific provision
of law. This obligation shall remain in force post expiry of the legal
relationship which is between the Client and the Operator.
16. In order to adjust the content and the services to the individual
needs and interest of Clients, the Operator uses the so called cookies
that is information saved by the server of the Service on Client’s
computer, which the server may read during each connection from the
given computer. Cookies files provide statistical data regarding Client
traffic and their use of the particular TRM pages, as well as enable a
swift provision of Services. The Client may at any time switch off the
option of accepting cookies in his browser settings, however, this may
trigger problems and in some cases disable the use of TRM System. The
Client may at any time switch off the option of accepting cookies in his
browser settings, however, this may trigger problems and in some cases
disable the use of TRM System. Details concerning cookies files may be
found in the Privacy Policy of Nextbike Polska S.A.

VII. Payment methods

1. Payment for services and products offered within the TRM system may
be conducted through:
1.1 crediting the pre-paid Account via bank transfer or through payment
via payment card, in particular, via portal www.rower.tarnow.pl from
which the means will be charged in the amounts as indicated in Tables of
charges and Contractual Penalties, and subsequently transferred to the
account of the Operator.
1.2 launching the order of debiting the credit card with which the
charging of payment of a minimum of 10 PLN. This might be conducted by
means of entering credit or debit card number within TRM Terminal during
contact with CC TRM as well as by means of mobile Nextbike
application.
2. All payments are transferred to the account of Operator.
3. At Client request, the Operator will provide the Client with VAT
invoice covering the paid ride. For this purpose the Client should
contact the Operator via electronic means to the email address of the
Operator, indicating data necessary for VAT invoice issuance, date and
time of rental of bike and number of bike.
4. The Operator will send a VAT invoice via electronic means to the
email address from which the Client contacted the Operator. At the
request of the Client, the Operator may send a VAT invoice to another
email address, indicated by the Client.

VIII. Rental

1. Bike rental is possible in case a Client has an active account
status. Active account status is understood as:
1.1 a minimum amount of 10 PLN gross on the pre-paid Account, or
1.2 defining as the form of payment of the payment card with possibility
of debiting, via terminal or via contact with CC TR, through which these
means are automatically transferred.
2. Bike rental is possible at any TRM Station post prior launch of TRM
Terminal, logging in and proceeding according to the displayed messages
on the device of TRM Terminal. Release of electric lock is signalized
via adequate message displayed on TRM Terminal as well as a sound
signal. During the rental the Client obtains the number for the code
lock which opens a security rope within the rented bike. This number may
be verified until the time of return at the TRM Terminal, via TRM mobile
application as well as at CC TRM. The Client, prior to rental, is
obliged to ensure that the bike is equipped in protective rope, also
called a clamp. In the event when it is missing, the Client is obliged
to contact CC and inform it of the absence of a clamp. Rental may also
be performed by means of TRM mobile application or by contacting CC
TR.
3. Principles of renting Children bikes:
3.1 use of bikes of children type is possible only under the supervision
of their Legal Guardian with an account in TRM System. Legal guardian is
obliged to supervise the ride of a child for the entire duration of
rental until bike return at the TRM station,
3.2 Children bikes are bikes with wheel rims of dimensions of 20 inches,
which are designated for children above 6 years of age whose height
exceeds 120 cm.
3.3 Prior to rental of a children bike, Legal Guardian must ensure that
the child is able to ride a bike without the use of so called
side-wheels,
3.4 Legal Guardian takes full responsibility for a child during children
bike rental. Children bikes are equipped in safety rope.
3.5 Prior to commencing the trip Parent or Legal Guardian ought to
ensure that the line is properly secured in a way so as to prevent it
from getting into the wheel while ridding nor hindering the ride in any
other way.
4. The Client is obliged to ensure, prior to commencing the ride, that
the bike is fit for use, in particular;
4.1 Bike tyres are pumped, brakes are functional.
4.2 The bike is equipped in a safety rope also known as clamp which
works properly
5. Once a bike is released, the Client is obliged to secure the rope in
such a way so as to prevent it getting into the wheel.
6. In case of discovering during the bike rental any failure of the
bike, the Client is obliged to immediately report the problem to TRM CC
and return the bike to the closest TRM Bike Station.
7. Rental and use of an unfit bike by the Client may result in his
liability for any failures or damages resulting from the use, in case
when the Client could have been able to identify the unsuitability of
the bike.
8. It is recommended that the Client has, during rental, a working
mobile phone in case of a necessity to contact CK.
9. The basket mounted in front of the bike is suitable solely for the
carriage of light items. In order to ensure safety and at the risk of
damaging the bike it is not allowed to place any heavy items within the
basket. The maximum weight of items within the basket cannot exceed 5
kg. Items placed in the basket may not hang out of the rim of the basket
and they should not contain any sharp edges. If an accident occurs due
to inappropriate use of the basket, the Client bears responsibility for
it and will cover any costs arising from it. The Operator shall not bear
responsibility for damages or leaving items or goods carried in the
basket. In particular, the Operator shall not bear any responsibility
for the carried electronic equipment which constitutes the property of
the Client.
10. Maximum load of a bike:
10.1 for a Standard Bike, designated for use by 1 person, it cannot
exceed 120 kg,
10.2 for Children Bike, designated for use by 1 person, it cannot exceed
60 kg,
10.3 for a Standard Bike with children seat, designated for use by the
bicycle rider and passenger (child in a seat), it cannot exceed 120 kg.
Details concerning the use of Bikes with children seats are available in
Appendix no. 2 to the hereby Terms of Service.
11. In case of any problems with the rental or return of the bike from
TRM Station the Client is obliged to contact CC TRM by phone. The
employee of CC will inform the Client of further actions to be taken.
12. The rented bike ought to be used in accordance with its designation.
TRM Bike as a transport means is designated to move around the TRM Bike
Stations. It is not allowed to use TRM bikes for mountain rides, jumps,
stunt tricks, as well as racing and using the bike to pull or push
anything is not allowed.

IX. Duration of rental

1. The Client is obliged to return the bike no later than within 12
hours from its rental.
2. Exceeding the 12 hour duration of single rental causes charging
additional fees and penalties in accordance with the Tables of Charges
and TRM Contractual Penalties.

X. Repairs and failures

1. Any failures ought to be reported by phone to CC TRM immediately upon
being noticed. In case of each failure which prevents further ride the
Client is obliged to stop and inform CC via telephone as well as return
the bike to the closest TRM Station.
2. Any failures ought to be reported immediately post being noticed by
phone to TRM CK. The only authorized entity to perform these actions is
TRM Service.
3. The Client has an obligation to have the possibility of contacting
BOK at all times when renting a bike.

XI. Return

1. The Client is obliged to correctly return of a bike and through:
1.1 Returning the bike to a TRM Station and connect the bike to the free
electric lock which constitutes an integral part of the stand. Correct
blocking of a bike at a stand will be confirmed by a green diode located
on the pole, a sound signal and physical closing of the bike in the
stand.
1.2 Returning of a bike to the TRM Station with the use of code lock
(solely in situations when Client is unable to connect the bike to the
electric lock i.e. when there are no free spots or there is a failure of
TRM Station), connecting the bike to the stand or to another bike
(correctly secured through connecting into electric lock or secured with
a clamp) located at the TRM Station, block the lock (through shuffling
the digits) and pressing the “Rental/Return” button on the electronic
part of the Terminal as well as proceed according to the instructions
visible on the display. Upon blocking the lock, the Client may also
return the bike via TRM mobile application or through contacting CC TRM.
In order for the return of the bike to occur through telephone contact
with CC TRM the presence of Client at the Station on which the bike
return is to be arranged for is required.
1.3 In case of experiencing any difficulties related to the bike return,
the Client is obliged to immediately contact 24/7 hotline of CC TRM. It
is thus assumed that in order for a bike return to occur through
telephone contact with CC TRM, the Client ought to be present at the
Station on which a bike return is to be conducted.
2. The Client is obliged to correctly return and secure the bike, as
specified in clauses X.1 to X.2 under the pain of:
2.1 calculation of fees for the use of bike in accordance with the
accepted price list, and in case of rental exceeding 12 hours,
calculation of additional fee in the amount of 200 PLN.
2.2 calculation of contractual penalty for loss, theft or damage of a
bike in accordance with Appendix no. 1 to the hereby Terms of
Service.
2.3 Calculation of penalty fee for return of bike at a place other than
the dedicated station in accordance with Appendix no. 1 to the hereby
Terms of Service.
2.4 Temporary blocking of Client’s account.
3. Fees specified in clause XI.2.2 may be decreased, as appropriate, at
the request of the User should a Bike be found within 30 days from the
date of reporting its loss
4. In case when during rental of a bike an accident or collision occurs,
Client is obliged to write a statement or call the Police to the site.
Furthermore, in case of the occurrence of the above event the Client is
obliged to inform CC TRM of this fact no later than within 24 hours post
the event occurrence. If, during the event, the bike is damaged, any
fees related to the restoration of that bike to the state from before
the accident/collision shall be borne by the person responsible for the
incident, post prior presentation of adequate document with an
indication of perpetrator – in the event when there is such a
possibility. Otherwise, all costs related to the repairs shall be borne
by the account owner.

XII. Charges

1. Charges are calculated according to the rates specified in the TRM
Tables of Charges and Contractual Penalties, constituting Appendix no. 1
to the Terms of Service, available at www.rower.tarnow.pl and in TRM
Terminals. The basis for the calculation of a charge is the number of
minutes of rental, measured from the moment of bike rental to the moment
of connecting the bike with electric lock or obtaining the confirmation
from the TRM System regarding the confirmation of bike return.
2. Charges for the use of rental are diverse and depend on the length of
time of bike rental. Fee for single rental is a sum of receivables for
subsequent time intervals.
3. Time of charging is divided in accordance with Appendix no. 1 to the
Terms of Service – TRM Tables of Charges and Contractual Penalties.
4. In case when charging the fee for the ride exceeds the means on the
account the Client is obliged to top up his Account at least to reach
the balance equal to 0PLN within 7 days. In case of failure to settle
overdue payments, the Operator reserves the right to commence adequate
legal steps against the Client, targeted at obtaining the payment on
account of the realized Agreement. The Operator is entitled to calculate
statutory interest from the amounts overdue calculated from the day of
maturity until the day of factual repayment made in full.
5. Reimbursement of charges made towards rentals may be made upon
termination of the Agreement. During the term of the agreement with the
Operator of TRM system the payments towards rentals (top up amount) are
non-refundable.
6. In case of obtaining a promotional voucher, the top up amount of
Client account and its designation are established by Operator and it is
non-refundable, that is there is no possibility of obtaining payment of
funds. The means from the top up are used in the first place, prior to
the means paid in by the Client.
7. Non-used funds are transferred from season to season and are not
subject to cancellation.
8. In case if the Client is in arrears with payments towards the
Operator, the Operator reserves the right to pass the information on
overdue amounts to entities indicated by appropriate provisions of law
according to the principles stemming from separate provisions of law.
The Client acknowledges that TRM Operator is entitled to transferring
the matured receivables with respect of the Client, stemming from the
Agreement, onto third parties, which shall entitle these third parties
to seek repayment by the given Client of these receivables. The Operator
TRM realizes the services related to the maintenance of TRM and bears
full responsibility for its proper functioning.

XIII. Responsibility

1 The Operator realizes services related to the maintenance of TRM
System and bears responsibility for its proper functioning.
2. The Operator shall not bear responsibility for any direct or follow
up damages as well as lost benefits caused as a result of improper
performance of the Agreement by the Client, or for any other damages for
which the Client is responsible, with the exclusion of damages caused by
the Operator purposefully.
3. Any claims and complaints resulting from them ought to be directed by
the Client to the address of the Operator.
4. The Operator reserves the right to disclose Client’s data, in case of
a necessity of disclosing the data to the authorized persons stems from
the binding legal provisions.

XIV. Complaints

1. The recommended term for submission of complaints is within 7 days
from the date of the event which caused the complaint.
2. All complaints concerning the services provided on the basis of the
Terms of Service may be submitted:
2.1 via electronic means to the email address bok@rower.tarnow.pl
2.2 via post to the address of the Operator, specified in clause I.3
2.3 in person at the headquarters of the Operator.
3. If data contained within the complaint require supplementation, the
Operator requests that the complaining person supplements the complaint
within the indicated scope prior to reviewing the complaint.
4. The complaints which do not contain data such as: name, surname,
address, telephone number, which would allow for an identification of
the Client will not be considered by the Operator.
5. Submitting a complaint does not release the Client from the
obligation of a timely realization of the obligations towards the
Operator.
6. The Operator shall process a complaint within 14 days from the date
of obtaining it or its supplementation, and in case of matters of more
complicated nature, this period may take up to 30 days. In case of the
necessity to supplement the complaint the term for reviewing the
complaint commences on the day of receipt of documents by the Operator
which supplement the complaint or which provide additional
explanations/information. In case of an inability to meet the deadline
for the review of a complaint, the Operator will inform the Client of
any delays, indicating the cause of a delay (circumstances which must be
established) and an expected term for the review of the complaint.
7. Response to a complaint shall be posted to the Client via electronic
post or traditional post to the correspondence address in a manner
specified in the complaint. The Operator may send the response to an
alternative address/ email address indicated for correspondence by the
Client who submits a given complaint.
8. The consideration of a complaint consists of an identification of the
problem, assessment of its justification and settlement of the problem
submitted by the Client or a conduct of adequate actions in order to
remove any potential irregularities, causes of their occurrence and to
grant a thorough, and professional in form and in content reply.
9. CC grants replies which contain the position of the Operator
regarding submitted complaints, providing justification and information
as to the appeal procedure.
10. The Client has the right to appeal against the decision issued by
the Operator. The appeal will be considered within 14 days from the day
of its submission to CK. The appeal ought to be submitted in one of the
following manners:
10.1 via electronic means to the email address bok@rower.tarnow.pl,
10.2 via post to the address of the Operator, specified in clause I.3
10.3 in person at the headquarters of the Operator.
11. The Client may:
11.1 direct an appeal against the decision of the Operator directly to
CC within 14 days from the date of receipt of the reply to the
complaint.
11.2 launch civil action in the adequate court.

XV. Withdrawal from the Agreement:

1. The Client may withdraw from the Agreement concluded with the
Operator-on the basis of the provisions of law, without indicating the
cause, within the term of 14 days from the date of its conclusion. The
term is considered as fulfilled if prior to its expiry the consumer
posts a statement of withdrawal from Agreement.
2. The Client may withdraw from the Agreement via:
2.1 sending to the Operator’s email address bok@rower.tarnow.pl, a
statement regarding withdrawal from Agreement,
2.2 sending to the postal address of the Operator, specified in clause
I.3 a written declaration of withdrawal from Agreement. For this reason
the Client may avail of the form on withdrawal from Agreement enclosed
in Appendix no. 2 to the act on consumer rights ( Journal of Laws of
2019, item 134 as amended), however, this is not obligatory.
3. In case of withdrawal from the Agreement, the Agreement is treated as
non-concluded. In case of withdrawal from the Agreement each party is
obliged to return to the other party all the items it obtained on the
basis of the Agreement. The return of the services occurs no later than
within 14 days from the day of receipt by the Operator of the
declaration regarding withdrawal from the Agreement. The return of
payment is conducted with the use of the same payment methods which were
used by the Client in the initial transaction, unless within the
declaration of withdrawal from the Agreement the Client agreed to
another solution. Another solution ought to be indicated by the Client
within the submitted declaration.
4. In case of withdrawal from the Agreement, the Agreement is treated as
non-concluded. Should, pursuant to the demand by a User, the execution
of service commence prior to the expiry of the term of withdrawal from
Agreement, the User is obliged to pay for the services fulfilled until
the moment of withdrawal from Agreement. The return of the services
occurs no later than within 14 days from the day of receipt by the
Operator of the declaration regarding withdrawal from the Agreement with
the use of the same methods of payment which were used by the Client in
the initial transaction, unless the Client indicated an alternative
solution within declaration regarding withdrawal from Agreement.

XVI. Termination of the Agreement at the request of the Client

1. The Client has the right to terminate the Agreement. Termination may
be submitted by the Client in the following manner:
1.1 via electronic means to the email address bok@rower.tarnow.pl,
1.2 via post to the address of the Operator, specified in clause I.3
1.3 in person at the headquarters of the Operator.
2. The termination of the Agreement takes effect within 14 days from the
date of receipt of the termination by the Operator. Liquidation by the
Operator of Client Account within TRM System shall be the result of
Agreement termination.
3. Prior to terminating the Agreement the Client is obliged to top up
the means on the Client Account to reach the balance of 0PLN.
Termination of Agreement in a situation in which the balance of the
Client Account of the Client is negative remains without effect on the
right of the Operator to pursue the amount equal to the unsettled by the
Client amount of receivable for services provided by the Operator.
4. If the funds on the Client Account exceed 0PLN on the day of
Agreement termination they will be reimbursed to the bank account
indicated by the Client, unless the Client consented to an alternative
solution within Termination of Agreement. Another solution ought to be
indicated by the Client within the submitted declaration. Reimbursement
of funds will occur within the term up to 30 days from the date of
Agreement Termination. In case when the reimbursement of funds triggers
the necessity to bear additional costs on the side of the Operator in
the form of transfer charges, these costs will be deducted from the
funds to the reimbursement of which a Client is entitled.

XVII. Blockade of user accounts

1. The Operator reserves the right to temporarily block Client’s account
in TRM system in case of non-compliance with the conditions of the use
of TRM, specified in the hereby Terms of Service.
2. In particular, the account blockade may occur, when the Client:
2.1 has not entered personal data in detail, as specified in clause V.3
of the hereby Terms of Service;
2.2 uses a bike not in line with its designation;
2.3 leaves the bike in a location other than TRM Station;
2.4 leaves the bike unsecured.
3. Blockade of an account may also occur in case when post bike rental
by a client the bike has been lost.
4. Permanent blockade of Client Account prevents any future setting up
of subsequent account and is equivalent to the termination of agreement
with a given client through his fault.

XVIII. TRM Mobile Application

1. TRM Mobile Application is available for download without charging any
fees (free of charge) in Google Play stores and Apple AppStore.
2. The use of Mobile Application is possible by means of phones with
adequate, valid Google Android or Apple IOS system with Internet
access.
3. The use of Mobile TRM Application is possible post registering in the
TRM System. The provisions of the hereby Terms of Service in the scope
of conditions of use of TRM are appropriately represented in the TRM
Mobile Application.

XIX. Final Provisions

1. The acceptance of the hereby Terms of Service and the rental of the
bike indicates: a submission of declaration of the health state which
ensures safe movement on a bike; ability to ride a bike; possession of
permissions required by provisions of law and knowledge of road traffic
provisions.
2. The Operator may terminate the Agreement subject to the 7-day notice
period (seven days) in the event of occurrence of a significant cause,
such as in particular: liquidation of the TRM System or ceasing of
operations or change of the scope of TRM System operations.
3. Termination of Agreement for the provision of services via electronic
means by the Operator shall occur through sending a statement of
termination of Agreement for the provision of services via electronic
means to the electronic post address of the User specified in Client
Account or via submission of a declaration to the User in any other
manner.
4. Subject to clause 5 above, the consequence of termination of
Agreement shall be the liquidation of Client Account by the Operator
5. In case when during the term of the hereby Agreement the User has
availed of bike rental in other cities on the basis of the principle of
compatibility of Systems, in accordance with Clause I (4) of the Terms
of Service and in the framework of registration to that subsequent
service he or she did not set up a new account, Client Account shall not
be liquidated. The service of Client Account shall continue to be
provided according to the conditions specified in the Terms of Service
indicated above for the subsequent service which, as per the rule of
compatibility, the User used, including in particular the means on the
Account will remain available to be used under this service.
6. If the User, after termination of Agreement, continues to use Client
Account according to the rules specified in Clause 6 above, he or she
shall be obliged to make payments stemming from the Terms of Service of
a given service, excluding payment of the initial fee according to the
conditions specified in the Terms of Service of a given service.
7. In case when Client Account is liquidated, provided that the means of
Client Account exceed PLN 0 on the day of Agreement termination, these
shall be returned to the bank account specified by the User. The
termination of the Agreement takes effect immediately, within 30 days
from the date of receipt of the termination by the Operator. In case
when reimbursement of funds is related to the necessity of incurring
additional costs on the side of the Operator in the form of transfer
costs, these costs shall be deducted from the means to the reimbursement
of which the Client is entitled.
8. The Operator reserves the right to terminate the Agreement with a
notice of 14 days in case the Client breaches the provisions of the
hereby Terms of Service (i.e. lack of acceptance of the new Terms of
Service, non-return of a bike at the required time) while the Client is
entitled, in respect of the Operator, to submit claims related to the
return of means on the client account, provided that they were not used
by the Operator previously to cover the payable liabilities chargeable
to the Client.
9. In the event of services of permanent nature (i.e. Account
maintenance) the Terms of Service may be modified due to a significant
cause, such as:
9.1. change of legal regulations or their interpretation justifying the
need for changes in the Terms of Service,
9.2. change in the service, including in the scope or manner of its
provision,
9.3. introduction of a new service,
9.4. discontinuation of provision of services entirely or partly,
9.5. reasons related to privacy protection, safety and prevention of
abuses,
9.6. removal of potential doubts or interpretation ambiguities,
9.7. change of data specified in the Terms of Service, including the
Operator’s data.
Any modifications come into force within 14 days from the date of
notifying the User of changes to the Terms of Service through publishing
them on the internet website and sending them to the User’s email
address. In the event of lack of acceptance of modification to the Terms
of Service, the User may terminate the Agreement effective immediately,
by submitting termination no later than within 14 days from the date of
notifying the User of changes in the Terms of Service.
10. In the event of services of one-off nature (i.e. Single ride) or
services paid upfront, in each case the version of the Terms of Service
valid at the moment of ordering the service is binding in each case.
11. For all matters unresolved in the hereby Terms of Service the
binding legal provisions shall apply, and in particular, the provisions
of the Civil Code and the act on road traffic.
12. In case of any discrepancies between the Polish and foreign language
version of the Terms of Service, the Polish version of the document
shall prevail.

Appendix no. 1
TRM TABLE OF FEES AND CONTRACTUAL PENALTIES

TRM Pricelist encompassing possession of Premium E-card
Initial fee		10 PLN
Payment for bike rental Payments for individual ride times sum up.	Duration of rental
	up to 60 minutes	0 PLN
	Second hour	2 PLN
	Third hour	3 PLN
	Fourth hour and each subsequent hour	4 PLN
Letter notifications regarding breaching the Terms of Service		10 PLN
Return of bike at a place other than TRM Station in the Area of Usage		180 PLN
Return of bike at a place other than TRM Station, outside of the Area of Usage		500 PLN
Payment for exceeding the 12 hour limit of rental		200 PLN

TRM Pricelist for other System users
Initial fee		10 PLN
Payment for bike rental Payments for individual ride times sum up.	Duration of rental
	up to 40 minutes	0 PLN
	Above 40 to 60 minutes	1 PLN
	Second hour	3 PLN
	Third hour	4 PLN
	Fourth hour and each subsequent hour	6 PLN
Letter notifications regarding breaching the Terms of Service		10 PLN
Return of bike at a place other than TRM Station in the Area of Usage		180 PLN
Return of bike at a place other than TRM Station, outside of the Area of Usage		500 PLN
Payment for exceeding the 12 hour limit of bike rental		200 PLN

Penalties
Theft, loss or damage of a Standard bike	2900 PLN
Theft, loss or damage of a Standard bike with Child Seat	3700 PLN
Theft, loss or damage of a Children bike	1,900 PLN

Fees indicated in the tables are VAT tax inclusive.

Appendix no. 2
Principles of use of Standard Bike with child seat

Maximum burdening of Bikes equipped in children seats cannot exceed
120 kg per bike.
The use of Bikes equipped in children seats is possible solely under
the supervision of a legal guardian of the child who possesses an
account within the Tarnowski Rower Miejski System. The legal guardian
is obliged to correctly secure the child in the seat, in accordance
with the user instruction placed on the seat.
In case of any doubts as to the manner of proper carriage of a child
in the bike seat, the User of the System ought to contact CC by phone.
Bikes equipped in children seats are designated to carrying children
with body weight from 9 kg to 22 kg, who are capable of sitting
autonomously for a period of time longer or even to the intended bike
journey.
Prior to placing the child in the seat, one must ensure whether the
seat, the mounting mechanism for the bike and the restraining
elements, designated at ensuring safety of the child during ride are
not damaged or bearing traces of damages, nor loosened up and that
they are stably mounted to the Bike. It is also recommended to control
the seat temperature (whether it is not excessive i.e. due to direct
sun exposure). In case of observing any irregularities and, in
particular, in case of noting defectiveness of the seat or
defectiveness of its mounting to the Bike, the User of the Tarnowski
Rower Miejski System ought to inform the Operator of the above by
means of CC and the use of such a seat is forbidden.
Legal guardian assumes full responsibility for the child in the course
of rental of the Bike equipped in a child seat.
Children in bike seats ought to be wearing helmets securing them
(helmets do not constitute standard Bike accessories). One must
remember that children ought to be equipped in adequate clothing that
secures them against weather conditions, such as rain or sunlight.
Children must be placed in a seat in a manner that guarantees their
optimal comfort and safety in the course of the ride, using the
restraining system in order to ensure restraining of child’s movement
in the seat. It is recommended that the back support is slightly
tilted backwards.
The User is obliged to ensure that the carried child is secured in a
way that prevents them from falling out during the ride. If an
accident occurs due to improper use of the restraining mechanism, the
Client shall bear responsibility in such case.
Prior to commencing a ride one must ensure that:
- There is no possibility of any part of child’s body, clothing or
  restraining elements to come into contact with the moving seat
  element or the bike,
- Additional burdening of the Bike does not negatively impact the
  steering capacity of the bike or its balance, necessary for safe
  movement on the Bike;
- Body mass and size of the child do not exceed the maximum workload
  of the seat (the above must be controlled also during the ride).
Performance of any sort of seat modifications and mounting of
additional luggage in the place where the seat is mounted with a child
inside is forbidden. One must maintain caution during the ride by a
Bike with a child placed in the seat, bearing in mind that the Bike
may operate differently in terms of maintaining balance, steering and
braking. In particular, one must adjust the speed of riding to the
limitations stemming from travelling by means of an additionally
burdened bike.
In the course of Bike use one must carry out an ongoing verification
whether the bike’s rack functions properly and furthermore, whether
the carried child does not obscure in any way the bike’s reflectors
placed on the rack/seat.
One must furthermore pay special attention not to leave the Bike
parked with the child remaining in the seat without supervision.
Rentals and Returns of Bikes with children seats are possible at each
of the stations.